IT Specialist

Information Security Professional

I am a Navy nuclear electrician’s mate submarine veteran with extensive experience in electrical distribution operations who has transitioned into the IT sector. In addition to my familiarity with a wide range of hardware and software, I am skilled in risk management, compliance, and security controls, with a proven track record of successfully implementing secure infrastructure solutions. I have managed and trained teams in high-pressure environments throughout my career, and I am able to communicate technical concepts to both technical and non-technical stakeholders.

What I’m working on

Projects

Automating PRTG Displays

I modified the desktop auto-start to display Chromium in full screen mode after pointing a series of Raspberry Pi* units towards PRTG maps for some of our labs to display on televisions. This was done by modifying the configuration directory, autostart, which for these particular units was...

Clonezilla Automated Backups

Clonezilla Backup Automation References: Official Clonezilla.org Preseeding “Guide” List and Examples of Boot Parameters SSH Sourcing Example Breakdown of Script Flags Stack Overflow Question and Answer Requirements: Clonezilla live bootable image on USB Authentication credentials for Drobo NAS device Edited syslinux.cfg file with desired backup parameters Summary:...

Experience

IT Manager

Petrosoft, IT Manager
Pittsburgh, PA | April, 2021 - June, 2024

Coordinate with department heads to purchase and configure information technology systems including hardware, software, and peripheral devices as required for an office of approximately 60 personnel and over $100K in assets.
Administrate and maintain availability of the company’s research lab network via TCP/IP and remote protocols for cash registers, receipt printers, PIN pads, gateway devices and firewalls for over a dozen development and production environments.
Direct ISO 27001 compliance activities to maintain auditable standards of information security in accordance with the company’s risk management framework.
Monitor service requests for both internal and external IT customers, leveraging Microsoft Dynamics CRM to identify and prioritize high-impact issues and reducing service request backlog by 50%
Conduct end user acceptance testing and quality assurance for routine upgrades and new feature development of the company’s SaaS products and third-party integrations.

Distribution Operations Supervisor

Duquesne Light Company, Distribution Operations Supervisor
Pittsburgh, PA | July, 2017 - March, 2019

Supervised operation of the electrical distribution system of the company’s power grid for approximately 600,000 customers using both Windows and Linux based applications including SCADA.
Coordinated the efforts of personnel from five districts including overhead line crews, underground crews, and troubleshooters to complete scheduled and emergent work safely following utility regulations.
Used Oracle Utilities Suite to reference and verify customer account information for service requests to meet reliability requirements.

Nuclear Electrician's Mate, Submarines

United States Navy, Nuclear Electrician's Mate Submarines
Pearl Harbor, HI | June, 2011 - June, 2017

As work center supervisor directed all electrical upkeep for the ship by using maintenance planning software and managing a division of twelve personnel.
As engineering supply coordinator processed over 300 requisitions for critical parts including relays, power supplies, and circuit boards to ensure mission readiness using computerized maintenance management systems (CMMS) including Fedlog and OMSS-NG.
As a qualified technician performed hundreds of preventative and corrective maintenance items on electrical equipment including computers, generators, motors, and PLCs.